A sophisticated New York cop, along with his son, re-locates to Austin, Texas, and must try to balance saving those who are at their most vulnerable with solving the problems in his own life.

The show centers on Jaye Tyler, a recent Brown University graduate with a philosophy degree, who holds a dead-end job as a sales clerk at a Niagara Falls gift shop. Jaye is the reluctant participant in conversations with various animal figurines — a wax lion, brass monkey, stuffed bear, and mounted fish, among others — which direct her via oblique instructions to help people in need.

Explore the high-pressure experiences of police officers, paramedics and firefighters who are thrust into the most frightening, shocking and heart-stopping situations. These emergency responders must try to balance saving those who are at their most vulnerable with solving the problems in their own lives.