Apartment concierge Cesar is a miserable person who believes he was born without the ability to be happy. As a result, he decides his mission is to make life hell for everyone around him. A majority of the tenants are easy to agitate, but Clara proves to be harder than the most. So Cesar goes to creepy extremes to make this young woman mentally break down. Things get even more complicated in this twisted relationship when her boyfriend, Marcos, shows up.

Dr Sánchez Blanch owns and operates a psychiatric hospital where he specializes in hypnotizing his severely emotionally disturbed patients.