The daily troubles of the people who work in a busy West Midlands Job Centre, and the people who don’t work there, or anywhere else for that matter.

When Gerda Wegener asks her husband Einar to fill in as a portrait model, Einar discovers the person she’s meant to be and begins living her life as Lili Elbe. Having realized her true self and with Gerda’s love and support, Lili embarks on a groundbreaking journey as a transgender pioneer.

While working a job at an exclusive ski resort to support her Dad, Kim learns to snowboard and is so good at it that she enters a competition with a huge cash prize. She has to dig deep to overcome her fears, but her life gets more complicated through her spoken-for boss, Jonny.