Candace, daughter of lifestyle mogul Liz Livingstone, has never lived up to her mother’s standards. When a young girl posts a video begging Liz to help arrange a special Christmas party, Candace is sent in her place. As she struggles to prove herself worthy of running the company, Candace meets — and begins falling for — the girl’s uncle, a reporter writing an expose on her.

After breaking up with her boyfriend and losing her job, Noelle full fills her lifelong wish of getting a puppy. But Buster (the puppy) is the perfect pup she imagined and by spending Christmas with her co-workers quirky family she discovers the true spirit of Christmas and what it means to be family.