Eddie Garrick is a good-hearted man who has lost his belief in the wonder of Christmas. While spending time with his nine-year-old daughter Charlotte on Christmas Eve, he befriends a mysterious man in a red suit named Nick.

Ivy and Bean never expected to be friends. Ivy is quiet, thoughtful and observant. Bean is playful, exuberant and fearless. However, sometimes an adventure reveals that opposites can become the best of friends.